Customer Service Representative French/Arabic (m/f/d) - 100% Homeoffice

Work from home! – New opportunities for you just one click away.

No complicated application or any travel expenses for you.

You are looking for a new job where you can assist business customers for inquiries about their licences, contracts, account administration and general support, while working from home (anywhere in Germany). Sounds good to you? Then this is the perfect match!

• 100% Homeoffice in Germany
• We provide you with the equipment you need
• Certified product and communication training as well as ongoing on-the-job coaching and qualification – all online
• A basic salary of 2,210€ gross
• Integration in an international team, multicultural environment
• Good development opportunities within the company
• Talent development program
• Contactless interview and contract process
• Attractive discount cooperation partners for Majorel employees (like fitness, German courses, fashion etc.)
• Feel Good Management
• Several Employee events throughout the year
• Bike Leasing partner

• Excellent Arabic language skills (spoken and written)
• Excellent French language skills (spoken and written)
• Very good English skills (spoken and written)
• Service-oriented, patient and friendly manner
• Professional communication skills and accordant soft skills
• Good PC skills (usage of web-based tools and MS Office)
• Sufficient typing skills
• Technical affinity and experience in supporting customers beneficial
• Interest in working full or part time

• Support of business customers via phone, email and chat
• Responsible for handling cases of assigned customers
• Documenting and processing business customer details and transaction data by using internal tools
• Possibilty to generate an attractive Incentive based on your customer satisfaction results
• Building and updating detailed knowledge of available business software solutions and internal processes

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With nearly 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.